Refunds, cancellation & support
Service operated by Krissha Bookkeepers LLP, 83L/10A, Sainik Colony, Nehru Park, Umarpur Neewa, Dhoomanganj, Prayagraj, Uttar Pradesh 211011, India.
Last updated 2 November 2026.
Renewal cancellation
The firm owner can request cancellation from Subscription in the website. Confirmed paid access remains available until the paid period ends. Cancellation does not automatically refund a past payment.
Refund policy
The first KhataBahi subscription payment is eligible for a full refund if requested within 7 calendar days of that successful payment. Verified duplicate payments or incorrectly charged amounts are refundable separately, even after this 7-day window. Other renewal payments are non-refundable. To request a refund, email info@khatabahi.in from your registered account email and include your firm name and Razorpay payment reference. Approved refunds go to the original payment method. Bank processing time varies. Cancelling renewal does not automatically refund an earlier payment.
Failed or duplicate payments
If you were charged twice or charged without your plan being activated, contact support with the payment reference. We will check with the payment provider and correct it or refund the extra amount.
Contact support
Include your firm name and payment reference when contacting support. Do not send passwords, OTPs or full card details.
Customer support
Support requests store your contact details, message, request status and any screenshot you choose to attach. Your saved requests are visible to you and the KhataBahi support administrator. Screenshots are encrypted and require authorised access. Support emails use the configured email delivery provider. Hindi phonetic typing runs in your browser without sending keystrokes to a translation service.
Operator contact
Grievance Officer
Krishna Pal Singh, Krissha Bookkeepers LLP, 83L/10A, Sainik Colony, Nehru Park, Umarpur Neewa, Dhoomanganj, Prayagraj, Uttar Pradesh 211011, India.
Email: krishna@krissha.in · Phone: +91 94159 86606